| Customization: | Available |
|---|---|
| After-sales Service: | Online Support |
| Warranty: | One Year |
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Audited Supplier Audited by an independent third-party inspection agency
The company is an industry and trade integrated enterprise, rather than a pure trading company, with an experienced technical team and after-sales service team. We provide the following support:
1. ** Free sample testing ** : Customers can send samples for free testing.
2. ** Technical Consulting Services ** : We provide customers with all kinds of experimental technical consulting, to ensure that you get professional guidance.
3. ** Testing product consulting ** : For a variety of testing products in this industry, we also provide free technical consulting support.
We are committed to providing our customers with comprehensive service and support to ensure that your needs are met.
Q: What products does Jinan Alva Instrument Company mainly provide?
A: Jinan Alva Instrument Company mainly produces Soxhlet fat analyzer, filter bag fat analyzer, Kjeldahl nitrogen analyzer, fiber analyzer, digestion analyzer, solid-liquid extraction analyzer, distillation analyzer, liquid-liquid extraction analyzer and other high-end analysis and measurement instruments, and provides industry application solutions and after-sales service.
Q: What are the features of your products?
A: Our products have the most complete and cutting-edge technology in the industry, such as the automatic Kjeldahl nitrogen analyzer is widely used for the determination of nitrogen or protein content, the automatic hydrolyzed fat analyzer is suitable for the determination of total fat and fatty acid, and the automatic digestion instrument is suitable for the automatic wet digestion of various samples.
Q: What quality assurance do you have for your products?
A: We offer a one-year warranty on all our products. This means that if there is a quality problem of non-human damage to our products within one year, we will be responsible for repair or replacement.
Q: What services do you offer if you need technical support?
A: Our company is a research and development, production, sales in one with their own complete technology of industry and trade enterprise, we have a special technical after-sales service team professional to solve all kinds of technical problems for customers, instrument operation methods, reagent preparation methods, for different experimental paraanalyzer adjustment solutions, after-sales maintenance, we provide technical support. We can provide all kinds of technical data, video guidance, accessories support according to customer needs.
Q: What are your products suitable for?
A: Our products are suitable for food processing, grain, feed, water, soil, pharmaceutical, tobacco, animal husbandry, soil fertilizer, environmental monitoring, medicine, agriculture, scientific research, teaching, quality supervision and other fields.
Q: Do you offer customized products and services?
A: Yes, we accept customized service. We are an industry and trade integrated enterprise, with a sound technical team and more than ten years of experience in the laboratory analytical instrument industry, deeply understand the actual use of various types of machines and customer needs, so our strength is enough to support our customized products and services.
Q: How does your product operate?
A: Our products are equipped with user manuals, operation videos and other materials and shipped together with the products. At the same time, our instruments are equipped with experimental programs set before the factory and these programs are formed after long-term practical experience accumulation and continuous improvement, which can meet the needs of most experiments. Customers can basically realize one-click start experiments without additional complicated operations. If you encounter any problems during use, you can contact our technical support team at any time, we will provide you with professional guidance and help.
Q: Do you offer opportunities for international cooperation and exchange?
A: Yes, we have long-term strategic cooperation with Nanjing University of Aeronautics and Astronautics and other universities, and participate in the development of the national 863 research program, and cooperate with world-class R & D teams to provide opportunities for international cooperation and exchange.
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